Computer troubles always come unannounced, and more often than not, cause notable disruptions, especially in an office environment. Whether you are an individual user facing troubles with your PC, or an IT manager trying to connect the loose ends of your work network, you can bank on the expertise of our remote consultants – all equipped with years of experience and cutting edge remote troubleshooting solutions. As you sit back and relax at your home or office, our consultants based out of our Edmonton Alberta office help resolve various types of computer issues through remote support.

Software We Use for Remote Tech Support

AnyDesk - Linux / Microsoft / Mac Support
Zoom - Remote Control
Microsoft RDP (Remote Desktop) - Microsoft Support
Microsoft Quick Assist - Microsoft Support
VNC - Linux / Mac Support
SSH - Linux / UNIX Support

What to Expect?

Anywhere Accessibility No matter wherever you are, our remote assistance solution allows you to connect from any and every part of the world. All you need to have is an Internet connection that allows us to connect with your system and effectively maneuver the control.

Quick Solutions

Now, you don’t have to wait for the technician to visit your place or travel all the way to get your computer repaired. Simply log on to our website and follow a few easy steps to give remote access to our experts who are always ready to help you fix your computer problems.

Remote Support

We offer remote support where you’re able to instantly connect with a technician for expert assistance. Now it’s time for you to sit back and relax, as our experts help you straighten up you computer problems.

Multi-platform Support Flexibility

Our remote assistance solution can connect with all popular computing platforms, be it Mac, Linux, Windows, Blackberry, or Android. So, no matter the device you use, we are ideally placed to address the situation, as soon as possible.

Regulated Access

We understand if you have any inhibitions regarding the sanctity of your digital universe. Therefore, we give you complete liberty to either provide complete control of your computer, or limit the access. Our remote desktop support also gives you the flexibility to end the session, at any time you want.