I am not sure if you noticed, but there are both 32 bit and 64 bit versions of the Zoom Meetings App. As most know that any 64 bit version of any app will run better and more efficient than a 32 bit version. A 32 bit version of a program can only access 4GB RAM. Therefore if you have a computer with more than 4GB on your system (e.g 8GB, 12GB, 16GB + or more), the 32 bit program will not access it.
To allow the Zoom Meeting App to run in 64 bit mode, we at Clustered Networks recommend you to uninstall the 32 bit version or Zoom and and to re-install the 64 bit version of Zoom as noted in the Image below.
Check to see which version of Zoom is Installed
In order to check to see wich version of Zoom is installed on a Windows 10 computer you have to open up the Zoom App. You don't have to start a meeting, but you have to have at least be able to see the opening screen where it prompts you to "Join or Start" a meeting. With the Zoom App opened, next "right click" on the taskbar at the bottom, and open up the "Task Manager", then click on "processes". If you see a "(32 bit)" beside the zoom app, that means you are running the 32 bit version of the Zoom App. If it does NOT say "(32 bit)". that means you are running the 64 bit version of zoom.
If you are running the 32 bit version of Zoom, Exit the program and go to "Add or Remove Programs" and remove or uninstall Zoom. Next go to the zoom.us website and download the 64 bit version of Zoom and reinstall Zoom.
Repeat the above procedure to see if you are in fact running the 64 bit version of the Zoom Meeting App.
32 Bit vs 64 Bit in a Microsoft Windows Environment
Simply put, a 64-bit processor is more capable than a 32-bit processor because it can handle more data at once. A 64-bit processor can utilize more computational processes and values, including memory addresses, which means it can access over 4 billion times the physical memory of a 32-bit processor. Most Computers today are 64 bit and if you are running a Microsoft Windows environment are likely running 64 bit version or Windows 10 or even the newer Windows version 11.
Here’s the key difference: 32-bit processors are perfectly capable of handling a limited amount of RAM (in Windows, 4GB or less), and 64-bit processors along with 64 bit software programs can utilize much more. Therefore most Windows computers today have at least 8GB RAM and are 64 bit.
If you run a 32 bit software program, you are really only using a portion of the processing power and memory ( up to 4 GB) available.
Always Keep the Zoom Meeting App Up-to-date!
At Clustered Networks we use Zoom everyday for meetings with our Clients plus we use it for personal use. We recommend you to always check to see if you are running the latest version of Zoom by checking before each meeting. It only take and few seconds to do as described in this video.
Located in Edmonton, AB Canada, Clustered Networks was Incorporated in 2001 and has offered Network / Internet and IT Consulting services for over 20 years. We offer personalized service! Call Us Today! - Click Here for our Contact Info
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